We collect information from you when you register on our website, place an order, create user content or subscribe to our newsletter.
We never use or access your content unless you specifically permit us to or where it’s required in order to comply with the law. For grammar checking, once checking has been completed, all submitted texts and their improvements will be deleted. When using ProWritingAid, your texts will not be used to improve the quality of our services. Beware: other providers do not take this approach, and you may granting them rights to use your content as they wish. We use texts hand corrected by professional copyeditors to train our algorithms to ensure that our data is of the highest quality.
For the provision of selected services, we use a third-party service provider. In this case, your text may be retained for the purposes of improving the service. We understand this is not ideal, and we hope to remove this exception in the future. Where this is the case, we explicitly notify you of this and gain your consent to this sharing. Business users of Paid Services who wish to prevent their users from using third-party services can ask us to do so by contacting their assigned relationship manager or our customer support.
You retain ownership of all content you post, upload to, or otherwise share on the site.
We do not retain any rights to any of the documents or other content uploaded into our system.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The only exceptions to this rule are:
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
Periodically we may send you emails about new features and special offers. This may include information about product and services from our business partners. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link found in our emails or by changing your account settings.
EU users: We will only send you marketing emails with your prior consent.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If we believe that personal information has been collected from a child younger than 13 years of age, we will remove it.
Please do not submit any personal information through our website or apps if you are under the age of 13.
Information that you transfer to our website and apps is processed and stored in the United States. If you transfer any Information to our website or apps, you agree to it being hosted and accessed in the United States.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
During and after a transaction, your private information (credit cards, social security numbers, financials, etc.) are not stored on our servers (except the last 4 digits).
If we detect a system security breach, we may attempt to contact you using your email address.
You can delete your data at any time by accessing the account settings on our website and clicking the “Delete Account” button.
We may keep some of your data for as long as it is required to comply with our obligations including law, tax and auditing.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging and clicking on their user name and then 'Edit your user details' page.
We process, use and store personal data including those specified in the “What information do we collect?” section, as required to provide our services. We require your consent to process your personal data, send marketing emails.
Users in the EU have certain rights about their personal data including the right to access, correct or delete data we process through the use of our website or apps, you can:
For any questions regarding this please contact us.
This document was last modified on 01-Dec-2022
24 Holborn Viaduct
London EC1A 2BN
Chris Banks has been appointed as ProWritingAid's representative in the EEA for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. Chris Banks can be contacted in matters related to the processing of Personal Data. To make such an inquiry, please contact Chris Banks using this contact form: contact.
Alternatively, Chris Banks can be contacted at:
Calle Antoni Maria Alcover 42
Palma de Mallorca